"Staff was really nice, everything really clean, food was good and location of the hotel well placed"
Hilmar from Iceland
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4-star family-run hotel in Andalo with a dedicated kids' club and adult-only wellness center
Amenities & Recreation
The heated indoor pool is accessible to both children and adults year-round. An outdoor playground spans 3000 square meters, offering ample space for active play. Guests have access to free bike rentals for exploring the scenic surroundings of Andalo.
Children's Programs
The hotel operates a dedicated kids' club with structured activities for various age groups, led by experienced staff. Interactive children's programs and evening entertainment are offered daily for the whole family. Babysitting and child services are available, and the hotel provides baby safety gates and strollers for guest use.
Dining & Meals
The on-site restaurant offers diverse menus including vegetarian and children's options, with special menus customized for children by a nutritionist. Daily snack offerings enhance the family dining experience, and a kid-friendly buffet is available at breakfast and dinner. The menu includes gluten-free, lactose-free, and other special diet menus upon request.
Wellness & Relaxation
The wellness center is exclusively for adults, ensuring a tranquil environment with a sauna, Turkish bath, and relaxation areas. Spa and wellness packages include body treatments, facials, manicures, and pedicures in the spa lounge. An innovative booking system for spa and wellness treatments allows guests to reserve sessions in advance.
Location & Activities
The hotel is located 8 km from Molveno Lake and 63 km from Bolzano Airport, with ski slopes of the Paganella Ski Resort nearby. Guests can use the ski storage, ski pass vendor, and ski equipment hire on site for winter sports. Hiking, cycling, walking tours, and public transport tickets are available for year-round exploration of the Dolomites region.
Highlights
Kids' Club: Dedicated kids' club with structured activities for various age groups
Wellness: Adult-only wellness center with sauna, Turkish bath, and relaxation areas
Playground: 3000-square-meter outdoor playground
Dining: Special menus customized for children by a nutritionist
Location: 8 km from Molveno Lake, near Paganella ski slopes
Activities: Free bike rentals and on-site ski equipment hire
“The hotel's dedication to family holidays shines through. The spa is extensive, but the outdoor spaces and heated pools truly cater to children. Expect outstanding meals alongside attentive, welcoming service.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Classic Triple Room
2 persons
220 sq. feet
1 Queen-size bed and 1 Single bed
Heating
Shower
room details
Deluxe Double Room Balcony
2 persons
230 sq. feet
1 Queen-size bed
Heating
Shower
room details
Standard Family Room
2 persons
305 sq. feet
1 Queen-size bed and 2 Single beds / 1 Bunk bed
Air conditioning
Heating
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.4/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
VIP check-in/ -out
Express check-in/ -out
Concierge desk
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Ski school
Hiking
Cycling
Table tennis
Services
Room service
Housekeeping
Ski equipment hire
Laundry
Ski pass vendor
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Dinner
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Baby pushchair
Children's buffet
Board games
Children's pool
Children's play area
Kids club
Game room
Spa & Leisure
Seasonal indoor pool
Heated swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Massage
Shallow end
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dressing area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
Room decor
Parquet floor
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Dining Onsite
Ristorante #1 serves traditional Italian cuisine in a family-friendly setting, inviting guests to indulge in comforting meals crafted with care. The restaurant accommodates a variety of dietary preferences, ensuring every family member can delight in authentic flavors during breakfast, lunch, or dinner.
Ristorante #1
Traditional Italian
Ambiance
A warm and inviting atmosphere perfect for families, featuring traditional decor that reflects the charm of Italy.
Key Offerings
Guests can enjoy a range of options, including vegetarian, vegan, gluten-free, and dairy-free dishes. A convenient kettle is available to prepare herbal teas and baby food, catering to the youngest diners.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Family Hotel Serena Location
Via Crosare 15, Andalo, 38010,
Map view
City landmarks
Landmark
Mostra Delle Miniature e Dei presepi
2200 ft
Amusement Park
AcquaIN
3000 ft
Library
Biblioigloo
1.1 mi
Landmark
Saint Thomas church
1.7 mi
Landmark
Piz Galin
2.0 mi
Landmark
Lago di Molveno
2.4 mi
Ski Lift
Funivia Molveno-Pradel
2.2 mi
Landmark
Cima Paganella
2.4 mi
Landmark
Dosso Larici
2.2 mi
Church
Parrocchia di San Carlo Borromeo
2.3 mi
Theme Park
Forest Park
2.5 mi
Church
Saint Vigilius church
2.4 mi
Landmark
Malga Val dei Brenzi
2.6 mi
Landmark
Paganella
2.8 mi
Landmark
Castel Belfort
3.3 mi
Landmark
M.A.S - Museo delle Arti e dei Saperi
3.2 mi
Nearby
Prati di Gaggia
1000 ft
Cima Canfedin
1000 ft
Restaurants
Lucin Food & Flower - Bistrot & Gastronomia
300 ft
Via Crosare 18
Bistrot Dolomieu
1600 ft
Via Ponte Lambin 4
La Stua
1900 ft
Via Ponte Lambin 10
Baita Lovara
1000 ft
Prati Di Gaggia
Ristorante El Tavel
2000 ft
1 Via Perli
Tower Pub
2000 ft
Via Paganella 6
Le Chicche Bio Bistro
2100 ft
Via Perli 4 Dietro Conad
Romantica
2100 ft
Via Perli 10
Dolci Note
1600 ft
Via Trento 13
Zenith Apres Ski
2300 ft
Via Rindole 4
Explore Andalo
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Mostra Delle Miniature e Dei Presepi
8 minutes' walk
Unique exhibition showcasing handcrafted miniatures and nativity scenes. Engaging for all ages with free admission days.
AcquaIN
11 minutes' walk
Family-friendly water park featuring pools and slides. Perfect for a fun-filled day, ideal for relaxation and excitement.
Biblioigloo
20 minutes walking
Innovative library designed like an igloo. Offers a peaceful environment for reading and cultural workshops.
Cima Canfedin
4 minutes' walk
Scenic hiking destination. Trails suitable for all levels, offering breathtaking views of the Dolomites.
Skiing at Paganella Ski Area
11 minutes' walk
World-class skiing slopes for thrill-seekers. Rentals available; excellent options for both beginners and experts.
Yoga Sessions
6 minutes' walk
Relaxing yoga classes held at local studios. Perfect for rejuvenation and mindfulness amidst the scenic Dolomites.
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
Cozy bistro offering local specialties with fresh ingredients. Casual atmosphere; vegetarian options available.
Bistrot Dolomieu
6 minutes' walk
Charming eatery featuring traditional dishes and local wines. Perfect for families; reservations recommended.
La Stua
7 minutes' walk
Elegant dining experience with a focus on regional cuisine. Signature dishes include homemade pastas and seasonal desserts.
Ristorante El Tavel
8 minutes' walk
Vibrant ambiance with live music events. Ideal for couples and families looking for an enjoyable night out.
Local Bars
6 minutes' walk
Various options offering local wines and craft beers. Casual vibe with weekly trivia nights and live performances.
Tips on navigating the city
City Centre
Andalo 5 min · 1400 ft
Airports
Bolzano (BZO) 94 min · 38.9 mi
Villafranca (VRN) 199 min · 82.3 mi
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Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 5.0 per person.
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Cleanliness
9.6/10
Comfort
9.6/10
Facilities
9.4/10
Free Wi-Fi
8.7/10
Location
9.4/10
Staff
9.6/10
Value for money
8.9/10
Pros
Kind staff
Clean hotel
Good food
Kids club
Cons
Noisy children
Broken fixtures
Guest reviews
based on 120 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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