What are the check-in and check-out times at Family Hotel Serena?
Check-in is from 15:00 and check-out is by 10:00.
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Family Hotel Serena – A Favorite for Families in Andalo
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Key details
About the Hotel
Via Crosare 15, Andalo, 38010,
- Close to ski lifts
Perfect
9.1
5.0
4.8
4-star family hotel in Andalo with a dedicated kid's club and an adult-only wellness center
Amenities & Entertainment
Family Hotel Serena offers a
Dining & Children's Meals
The on-site restaurant serves Italian cuisine with vegetarian, vegan, gluten-free, and dairy-free options. Special menus customized for children by a nutritionist are available, along with a
Wellness & Spa
The wellness center is exclusively for adults, ensuring a tranquil environment for relaxation. Facilities include a sauna, Turkish bath (hammam), steam room, hot tub/Jacuzzi, and spa lounge/relaxation area. Guests can book body treatments, facial treatments, manicures, pedicures, waxing services, and massages through an
Children's Programs & Activities
A
Location & Outdoor Activities
The hotel is located near the ski slopes of the Paganella Ski Resort and the natural beauty of Molveno Lake. Free bike rentals are available for exploring the scenic surroundings of Andalo, and guests can participate in hiking, cycling, and walking tours. Ski equipment hire on site, ski pass vendor, ski school, and ski storage are provided for winter sports enthusiasts.
Highlights
Kids: Dedicated kid's club with structured activities
Dining: Special menus customized for children by a nutritionist
Wellness: Adult-only wellness center with sauna & Turkish bath
Play: 3000 sqm outdoor playground
Activities: Free bike rentals & ski equipment hire on site
Pet: Pet-friendly policies allow small dogs
“The hotel's dedication to family holidays shines through. The spa is extensive, but the outdoor spaces and heated pools truly cater to children. Expect outstanding meals alongside attentive, welcoming service.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Classic Triple Room2 persons20 sq. feet1 King-size bedHeatingShowerroom details
- Deluxe Double Room Balcony2 persons21 sq. feet1 King-size bedHeatingShowerroom details
- Standard Family Room2 persons28 sq. feet2 Single bedsAir conditioningHeatingroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- VIP check-in/ -out
- Express check-in/ -out
- Concierge desk
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Ski storage
- Allergy-free rooms
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Ski school
- Hiking
- Cycling
- Table tennis
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Ski equipment hire
- Laundry
- Ski pass vendor
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Seasonal indoor pool
- Heated swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Massage
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Dressing area
- Terrace
- Garden furniture
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- CD player
Room decor
- Parquet floor
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Dining Onsite
Ristorante #1 serves traditional Italian cuisine in a family-friendly setting, inviting guests to indulge in comforting meals crafted with care. The restaurant accommodates a variety of dietary preferences, ensuring every family member can delight in authentic flavors during breakfast, lunch, or dinner.
Family Hotel Serena Location
Via Crosare 15, Andalo, 38010,
Explore Andalo
Local Highlights
Mostra Delle Miniature e Dei Presepi
8 minutes' walk
Unique exhibition showcasing handcrafted miniatures and nativity scenes. Engaging for all ages with free admission days.
AcquaIN
11 minutes' walk
Family-friendly water park featuring pools and slides. Perfect for a fun-filled day, ideal for relaxation and excitement.
Biblioigloo
20 minutes walking
Innovative library designed like an igloo. Offers a peaceful environment for reading and cultural workshops.
Cima Canfedin
4 minutes' walk
Scenic hiking destination. Trails suitable for all levels, offering breathtaking views of the Dolomites.
Skiing at Paganella Ski Area
11 minutes' walk
World-class skiing slopes for thrill-seekers. Rentals available; excellent options for both beginners and experts.
Yoga Sessions
6 minutes' walk
Relaxing yoga classes held at local studios. Perfect for rejuvenation and mindfulness amidst the scenic Dolomites.
Lucin Food & Flower - Bistrot & Gastronomia
2 minutes' walk
Cozy bistro offering local specialties with fresh ingredients. Casual atmosphere; vegetarian options available.
Bistrot Dolomieu
6 minutes' walk
Charming eatery featuring traditional dishes and local wines. Perfect for families; reservations recommended.
La Stua
7 minutes' walk
Elegant dining experience with a focus on regional cuisine. Signature dishes include homemade pastas and seasonal desserts.
Ristorante El Tavel
8 minutes' walk
Vibrant ambiance with live music events. Ideal for couples and families looking for an enjoyable night out.
Local Bars
6 minutes' walk
Various options offering local wines and craft beers. Casual vibe with weekly trivia nights and live performances.
Tips on navigating the city
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Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-23:00
Check-out
from 07:00-10:00
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Family Serena serves a full breakfast for free.
Pets
Pets are allowed on request.
Number of rooms:
27
Former name
family & wellness hotel serena
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Kind staff
Clean hotel
Good food
Kids club
Cons
Noisy children
Broken fixtures
Guest reviewsShow more reviews
FAQs
About Family Hotel Serena
How far is Family Hotel Serena from Molveno Lake?
The hotel is located 8 km from Molveno Lake.
What facilities does Family Hotel Serena offer for children?
The hotel features a dedicated kids' club, a children's pool, and entertainment staff.
Is there a spa available at Family Hotel Serena?
The hotel offers an on-site spa that includes a sauna, Turkish bath, and a hot tub.
How can I reach Family Hotel Serena from Bolzano Airport?
The hotel is approximately 63 km from Bolzano Airport.
What dining options are available at Family Hotel Serena?
The hotel features an on-site restaurant that serves Italian cuisine and a lounge bar.
What recreational activities can guests enjoy at Family Hotel Serena?
Guests can enjoy biking, table tennis, skiing, hiking, and themed dinners.
How close is Family Hotel Serena to the nearest ski slopes?
The hotel is an 8-minute walk from the Paganella ski slopes.
What amenities are included in the rooms at Family Hotel Serena?
Rooms feature air conditioning, a flat-screen TV, a cabinet, soundproofed windows, and private bathrooms.
Does Family Hotel Serena offer any fitness facilities?
The hotel includes a heated indoor pool, a spa area, and wellness treatments.